Return Policy

Return Policy

Can I return my order? Due to the personalised nature of our products, standard returns are not applicable to most orders. If there's an issue with your order – don't worry! Just drop us an email, and we'll be happy to help resolve this for you. Before contacting us, it's worth taking a moment to check our FAQ's and Terms & Conditions to see if you can find more information. Non-personalised products can be returned for a refund or exchanged. To return, please contact us within 7 days of receipt of your order, and we will advise you on the returns process in more detail. Orders must be returned in the original packaging and condition within 14 days of receipt.
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